You are currently browsing the archive for the Training category.


The Human Resources / Talent Development Team had a chance to spend an evening at the Birmingham Ronald McDonald House and prepare dinner for those staying in the House.  As you may recall, Ronald McDonald House Charities provide temporary housing to families that are staying from out of town while their child is undergoing treatment/therapy at a Children’s Hospital or other pediatric facility.  Many of these families are already financially strapped because of their child’s illness and volunteers often help provide meals for these families.  The HR/TAD Team prepared chicken, roasted vegetables, macaroni & cheese and salad, most all from scratch for these families.  Funding assistance for the food items was provided via a grant request from the ADTRAV Community Impact Foundation.

IMG_0153 IMG_0158 IMG_0160

And the winner is….

adtrav u group pic 1The 2017 Class of ADTRAV University has begun their journey towards becoming masters of the travel industry.  Join us in welcoming (right to left) Jeana Lively, Jessica Roberts, Judy Gamble, Deandra Fuller and of course our very own Jennifer “JJ” Johnson.  JJ has moved from her position into Accounting to train for a new career as a Travel Agent.  We are very excited to see these ladies join the ADTRAV Family.

ADTRAV’s Talent Development Team partnered with the local chapter of the Association of Talent Development for a volunteer day at the Community Food Bank of Alabama to provide food for those in need. As talent development professionals, we know the importance of relationships at work. Such a culture is vital to success in our organization and in the community.


A quick intro to a new program for Summer 2017.  Contact Dan Crumpton or Monica Lang for more details.


If you want to refer someone to our site to apply, have them visit . There they can apply online and will receive additional information.

training bulletin header

Hi ADTRAV! We are excited to announce the TWO winners of the American Airlines tickets! Names were drawn based on those who attended the American vendor sessions last week.

Check out the video below to see the winners!

Congrats to both winners!

Thanks to Kayla Entrekin and Tiffany Carter for helping us draw the winners.
– Training Team

training bulletin header

Hi ADTRAV Family!

Watch the video below to “shake and bake” with “Six Ways to Better Engage a Caller.” And remember, “if you’re not first, you’re last!”

-The Training Team

CONGRATULATIONS to Virginia Swift for being the Winner of the 3rd Quarter 2016, Super Star Support Award.  Any associate may nominate any other associate in a non-agent/management role for this quarterly award.  At the end of the year, quarterly winners are considered, based on a points system, for Super Star Support Associate of the Year.  The nomination form can be found at this link: Super Start Associate Support Award – Nomination Form


Virginia Swift Support Star Support Award – 3rd Quarter 2016

training bulletin header

Hi ADTRAV Family!

Our first announcement is our new logo! We wanted to update the look and feel to coincide with our ADTRAV Family Values. You will now see “learning nonstop” in our department logo along with “a Family of Learning” as our tag line! Shout out to our wonderful Marketing partners.

Secondly, your Trainers are working diligently to think outside the box in finding new ways to reach all ADTRAV employees with training opportunities! We are here to help all employees throughout the company, and we wanted a quick way for all to receive recurring training opportunities.

We introduce to you our new private ADTRAV University YouTube channel!

Starring Buddy Hughes, Roger Hale, and Andrea Lewis, our first video is live and full of entertainment. Be sure to tune in, and there’s more to come very soon!

Lastly, thank you to all booking agents for embracing our new Training HelpDesk Request Template process. Because you are doing such a great job utilizing the template, we have already seen an increase in our ability to provide solutions!

We appreciate our partnerships within each ADTRAV department and look forward to working even closer with you all in the fourth quarter!

– Training Team

On this week’s edition of “Graduation and You,” Roger, Andrea, and Marcela from Delta congratulates all Delta University graduates. Twenty one ADTRAV associates graduated from Delta University and were entered in a drawing to win either (2) round trip Delta vouchers -or- a $500 Delta E-voucher!
Delta University is your gateway for information regarding Delta Air Lines and partner companies. This updated e-learning tool provides information regarding company history, global networks, industry-leading partnerships, world-class in-flight services and award-winning facility upgrades, all in one place!
If you have any further questions, please contact Monica Lang in the ADTRAV Training Department.
Click the video below to watch the video and see if you are a Delta winner!
Congratulations, Graduates!!

« Older entries